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Customer Success
Customer Success Manager
Remote (US) Full-time $85k–$115k / yr SaaS
Apply for this role One application, vetted once, live to every verified customer.
About the role
Own a book of business and make customers wildly successful. - Lead onboarding, QBRs, and renewals across your portfolio - Spot risk early and orchestrate saves across the team - Identify and drive expansion opportunities - Be the voice of the customer back to product
What we're looking for
- 3+ years in Customer Success or Account Management (B2B SaaS) - Track record on retention and expansion - Comfortable with success tooling and CRM - Empathetic, proactive communicator